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Communications Convergence Forum

Communications Convergence Forum - AARNet

Date: Tuesday 10 July 2012
Time: 9.00am - 4.45pm

The purpose of the forum is to bring together the latest market trends, customer best practice and AARNet service developments to enable the community to get the latest insights into how services such as Voice over IP, Unified Communications (VoIP, Video, Chat, Presence), TelePresence and Conferencing services are progressing.  The forum is an opportunity for AARNet customers to hear about and build the AARNet communications convergence vision with more details on the opportunities and challenges to enable multi-platform, multi-vendor, multi-device support to collaboration services anytime, anywhere.

The Forum is designed around key presentations from AARNet staff, AARNet customers and notable vendors.  This one day forum will include a break out session to gather details on the current and future communications landscape, identifying what the big issues, dependency and opportunities are, where AARNet can play a role and what vendors need to do to help more to ubiquitous communications environments.  A panel session of vendors and AARNet staff would close the day.

To help ensure we have a broad consultation we require everyone to complete the short online survey to help rate our current services and future service ideas that cover 3 key focus areas of collaboration services, content delivery services and mobility services.  This is an opportunity to have your say, and will feed into the discussion on the day.   The online survey is available at   


Workshop Agenda (Updated 24 April)

9.00am: Welcome and Introductions - Round table introduction of attendees and what they expect to get from the day, what are the top 2 issues at their institution - (Rob Fitzpatrick)

9:15am: Online Survey results and discussion - (Don Mackintosh)

9:30 am - 11:00am: Session 1 - AARNet services

9:30am: Overview of AARNet Services update  - (Jason Bordujenko)

10:00am: Moving conferencing together - what does convergence look like? - (Jason Bordujenko) followed by Q&A

10:20am: Extending Video calls everywhere - AUCX - (Bill Efthimiou) followed by Q&A

10:40am: Driving Immersive experience - (Don Mackintosh) followed by Q&A

11:00am: Break

11:10am: Bringing it all together - Skype/SIP/BYOD/GK/Dial-plans (Bill Efthimiou/Jason Bordujenko) - followed by Q&A 

12.00pm: Lunch Provided

Session 2 - Breakout Whiteboard sessions (*Facilitated by Rob Fitzpatrick)

12:30pm: Group session

  • Group 1: The future of shared/interoperable conferencing/recording/streaming services - Jason Bordujenko
  • Group 2: Supporting the Bring Your Own Device community with communications services - Bill Efthimiou
  • Group 3: Enabling interoperable immersive video experiences  - Don Mackintosh

1:10pm: Report back (10 minutes each group)

1:40pm: Group discussion and whiteboard - what infrastructure we need to connect together, what gaps need to be filled, how will this be paid for etc., - bring services aspects together - Jason/Bill

2.00pm: Break

Session 3 - Video and Unified Communicators Vendor 

2.15pm: Vendor updates

  •  Polycom - Mike McLean, Sales Engineering Manager Australia & New Zealand
  • Cisco - Peter Elford/Matt Lammi
  • Huawei - Anthony Ling
  • Microsoft – (to be confirmed)
  • Avaya/Radvision - (to be confirmed)

4.00pm: Session 4 - Panel discussion Q & A

Vendor Sales engineer Panel session -  Moderated by Jason Bordujenko and Rob Fiztpatrick

  • Polycom - Mike McLean, Sales Engineering Manager Australia & New Zealand
  • Cisco - Matt Lammi
  • Huawei - Anthony Ling
  • Microsoft – (to be confirmed)
  • Avaya/Radvision - (to be confirmed)

4.30pm: Conclusion and Wrap Up - Don Mackintosh and Rob Fitzpatrick



Don Mackintosh's Biography
Don became part of the AARNet Applications and Services team in September 2011 after having worked the previous 8 years in a number of roles for technology providers in the video conferencing and IT space.  During this time Don project managed a number of high profile assignments as well as having the chance to get  his hands dirty with  the design of practical business solutions for the corporate and government sector.  Don has delivered numerous successful projects in his career and has since joining  AARNet managed the build and implementation of the  AARNet Cisco Telepresence Exchange.
Don is now working on an Interoperability project for AARNet video services whilst  maintaining, operating and extending the reach of the Telepresence Exchange.


Matthew Lammi's BiographyMatthew Lammi is a Consulting Systems Engineer in the Collaboration Technology Group (CTG) business unit of Cisco, focusing on pre sales engagement / collaboration and business video consultancy across Cisco’s breadth of collaboration technology solutions. He started his career with Cisco through the TANDBERG acquisition as a video specialist systems engineer pre and post sales. His career spans over 5 years’ experience as a video & collaboration specialist / consultant, with over 13 years of broader industry experience in Management, IT Outsourcing, Support, Consultancy, & Systems and Network Engineering, working with a broad customer base in the commercial, enterprise, finance, mining, government and education space. He holds a Diploma of IT in Networking, is a Tandberg certified trainer (TCT), is a Tandberg certified engineering professional (TCEP) & is a  Microsoft Certified Systems Engineer (MCSE).


Vanessa Sulikowski's Biography
Vanessa Sulikowski has been working in the Networking industry for the past 20 years, she joined Cisco Systems in 2000 as a Systems Engineer (SE). For over 10 years Vanessa has specialised in designing and implementing Unified Communications and Collaboration. She is now a Unified Communications - Technology Solutions Architect for the Asia-Pacific Region. She has presented at many Cisco and external events including Cisco Live - Networkers in Europe, Korea as well as Cisco Live - Networkers in Australia, Microsoft TechEd, Wainhouse Summit. Vanessa also presented and conducted workshops at QuestNet in 2008, 2009 and 2010. Vanessa holds a Bachelor of Information Science Honours degree (majoring in Networking) from the University of Newcastle and has achieved Cisco Certified Internetworking Expert (CCIE) Voice.


Rob Fitzpatrick's Biography
Rob Fitzpatrick has an extensive background in business and technology in the ICT sector globally, including management, consulting, start-ups and business development for large corporates. Rob is experienced in both world-class strategic marketing for large corporates and the practical realities of managing a start up in a low margin industry through a challenging economic environment. He is adept at technology-oriented businesses, taking senior advisory roles and Board seats as appropriate.
Mr Fitzpatrick is well regarded within industry, specifically for his roles as part of the team that set up and ran online grocer ShopFast and as a consultant for over seven years with worldwide management consultancy McKinsey & Company consulting to clients in Australia, Europe, the US and Asia. Since 2003, he has maintained an active portfolio of information and communications technology businesses.
Currently Rob is a strategic advisor to AARNet, supports several other Australian information and communications organisations, and is Director, Infrastructure, Transport & Logistics at National ICT Australia.
Mr Fitzpatrick has an MBA (double major in finance and marketing) from The Wharton School at the University of Pennsylvania. He obtained a Bachelor of Economics and Bachelor of Laws from the University of Sydney.


Bill Efthimiou's Biography
Bill Efthimiou joined AARNet in May of 2010 after having worked the previous 5 years as the Principal Consultant at a Sydney based Systems Integration organisation, designing, implementing and managing Unified Communications solutions and networks for businesses. Previous to this Bill worked for Cisco Systems Technical Assistance Centre in Sydney for 5 years. Here he spent much of his time troubleshooting and supporting some very large and complex customer networks. Bill's IT career spans over 20 year during which time he has held many System Administration and Consulting roles.
Since joining AARNET Bill has been busy designing and deploying Next Generation Multimedia Infrastructure services, based on SIP and H.323, using Session Border Controller technology from ACME Packet.


Mike McLean's Biography
Mike McLean is Solutions Engineering Manager for Polycom Australia & New Zealand (ANZ). In this role he is responsible for developing, leading, managing, and growing the Sales Engineering team. Mr. McLean also holds a dual role as Technical Evangelist for the Polycom ANZ technical team.
Mr. McLean is a trusted technology leader with 10 years’ experience in managing engineering teams and proven hands-on industry experience.
Previously, Mike held the role of Senior Sales Engineer for Polycom in ANZ where he was responsible for providing training to channel and partner sales and technical teams on Polycom's industry leading products, as well as collaborating with customers to help develop and drive their strategy on Unified Communications technology.
Prior to joining Polycom, Mike worked for Nortel, a global leader in Telecommunications for Voice, Data and Collaboration. Mike's role was as a Senior Sales Engineer working on the Unified Communication Nortel portfolio a role he held for over three years. A key initiative in this role was being a member of the Innovative Communications Alliance team working with Microsoft in the unified communication solutions.