Migrating Staff and Student Email to the Cloud - JCU’s Experience
James Cook University has recently completed its Email and Calendar project which centered on migrating staff and student email and calendar functionality from an on-premise email system to the Microsoft Cloud solutions, Live@Edu and BPOS.
The paper will present the selection process, project and technical challenges and lessons learned from our implementation.
Moving to a new platform provided JCU with a unique opportunity to achieve the following:
- Differentiate legitimate/official JCU communications from student email.
- Perform a “staged migration” to the new service for staff.
- “Value add” to the university by providing an email for life service.
A number of challenges were faced, including:
- Complication of Identity and Resource management.
- Tight timeframes and resourcing.
- Moving users to the Microsoft supported email clients and selling the benefits of the new system.
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