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Wayne Allen

Measuring Application Performance from an End User Point of View

As the infrastructure that our networks are built on becomes more stable, increasingly Network Engineering staffs are becoming more involved in troubleshooting poor application performance, rather than network outages.

“The network seems slow today”, is becoming a catch phrase from many end user’s to today’s networks. Our servers and some of the more advanced switches are virtualised, some applications are extremely resource hungry or worse, chatty across the network.

This presentation looks at some of the techniques that can be applied to measure application performance from an end users perspective, identify where the problem may be, server, network or client side.  Performance bottleneck analysis is a new approach that this presentation will introduce and is a tool that the network engineer can employ to reduce the time taken to troubleshoot poor application performance.

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Wayne Allen's Biography
Currently the Fluke Networks Program Manager for Australia and New Zealand, responsible for sales and technical support for Fluke Networks products within the region, Wayne has been associated with Fluke and Fluke Networks products for the past 21 years.  Initially with Philips Scientific and Industrial Electronics (the then agents for Fluke in Australia and New Zealand) and more recently with Fluke Australia.Prior to joining Philips, in 1989, Wayne spent 12 years with the Department of Defence in various technical roles as a specialist in military communications.
Educated in Australia and the USA, Wayne holds an Associate Diploma in Electronics and Communications Engineering, various US Military Electronics qualifications and marketing communications qualifications.