Abstract

Virginia Tech, Northern Illinois University …..
Common repeating elements of a campus crisis scenario: Police exclusion zones unexpectedly hamper campus access to support staff, the mobile phone network is jammed, the campus switchboard is jammed, the internet is just crawling and incorrect situational information is being emailed by various uncoordinated groups.

Executive Officers from Australian universities are now looking to their IT departments for robust communications strategies and technical solutions to cope effectively with both small and large campus crises.

Bio

Graeme Wilson is the Manager of Network Support Services within Information Technology Services at The University of Queensland.

Graeme came to the University in the 90`s as a Project Officer for a $4.3 million PABX upgrade. Since that time, Graeme has been involved in a range of technology projects covering IP telephony, power protection, process control, large venue acoustics & sound engineering. Graeme has attracted industry recognition in the area of infrastructure management process, and also in the area of network management. Before UQ, Graeme's background was Telstra.