Abstract

This paper will discuss Monash University's video communications strategy. Monash University has campuses throughout Victoria and several internationally, and so collaboration with videoconferencing is central to the life of the multi-campus institution.

The aim of the strategy is the deployment of a unified communications solution to enhance productivity and contribute to the university’s “green” sustainability strategy. Specific outcomes will include high definition (HD) room based systems in all main centres, HD multipoint bridge integrated with AARNET's video network, extensive use of standards based desktop videoconferencing systems and incorporation of a widespread pioneering deployment of Enabling Virtual Organisations (EVO) video collaboration environment.

The paper will discuss the strategy, and how it will draw together high definition endpoints, Lotus Notes, Cisco Call Manager, HD multipoint bridge, the AARNET booking system, and the deployment of EVO in collaboration with AARNet, Australian Research Collaboration Service (ARCS) and the California Institute of Technology (CalTech). Also, the challenges will be described, which include the integration of standards based with immature and proprietary technology solutions. The importance of standards to achieve universal connectivity and prevention of fragmentation for the community, will be highlighted.

Bio

Penelope works as a Project Manager in the Information Management and Strategic Planning Unit of ITS. She is heading up a Multisite Collaboration project which includes videoconferencing.

Penelope worked in health and community services for over 20 years; and higher education and IT since the mid 1990’s. More recently she worked at Deakin University in the School of Engineering and IT, as an academic with a focus on education in IT, multimedia, business communications, and academic support to international students.

Kheeran works in the Network Infrastructure Services department of ITS as a Service Improvement Manager. Kheeran is responsible for the network architecture, design and planning and is central to Monash’s VoIP roll-out project and IP telephony services.