Mobile Staff Productivity Project

 

Heath Marks - Griffith University/QUT

 

Abstract

The presentation will discuss the Mobile Staff Productivity Project, a collaborative project between Griffith University and QUT funded through DEEWA’s (Department of Education, Employment and Workplace Relations, previously DEST) workplace productivity program. The project’s goal is to boost staff productivity through the use of mobile technologies and practices.

The presentation will provide an overview of the project, its deliverables, the project approach of research, mobility framework and the project’s six trials which are; roaming using smart- phones for real-time data access in the field; training to improve uptake of video conferencing software; a shared ownership model of notebooks and smart-phones; Unified Communications software for virtual team work; provide real-time support for mobility to Tier 1, 2 and 3; and smart meetings by using technology to reduce paper. The presentation will conclude by giving an outline of the project’s anticipated outcomes.

Bio

I hold a Bachelor’s degree in Information Technology, Masters of Technology Management and an MBA from Griffith University. In addition I hold the following industry qualifications, Oracle Certified Practitioner, Prince2 Practitioner and the ITIL version 2 and 3 (Foundations and Practitioner).

I have worked for Griffith University for the past 10 years and have held many roles which include. System Administrator, Principal Database Administrator and  ITIL Process Officer. More recently I have taken on the role of Business Analyst for a Griffith and QUT collaborative project called the Mobile Staff Productivity Project.