Andrew Fiedler and Shaun Travers

University Engagement with Queensland Health

31 December 2011 saw the close of the Health Research Access Project (HRA). The project was initiated by the Queensland Regional Network Organisation (QRNO) in 2007 to seeking to improve network access for staff and students placed at hospital precincts for learning and teaching and research. Over the five years a number of significant milestones were accomplished, including:

Determining the no. of staff and student placements at health precincts in Qld with data made available via the HRA Web Application
In-principle agreements from Queensland Health for the sharing of network infrastructure, establish wireless access and and investigate multiple environments on a single PC.
eduroam wireless service deployed at Mater Health Services, South Brisbane using a new ‘Neutral Site’ model developed by the HRA in conjunction with AARNet
$2.3M committed by Queensland Health to initiate the University Access Services Project to support the goals of the HRAP to deploy eduroam at Queensland Health sites.
eduroam Proof-of-Concept released at the Princess Alexandra Hospital and Skills Development Centre

Work continues with Queensland Health as eduroam is moved into production and support process and services levels are finalised. Other notable activities include inputs into design and network requirements for the Translational Research Institute, Gold Coast University Hospital and Queensland Children’s Hospital.
This presentation will focus on the engagement between the QRNO and Queensland Health as part of the HRA and current activities.
Questions which may or may not be answered include: How did we gain stakeholder support, who are they and what they did for us? What design and approval process did we have to work through and what issues arose? Who is liable for what? How did we make it work and who paid for what? Who fixes what if (when) it breaks? What is the service uptake? Just where is Muppet Labs? How many project managers does it take to release a wireless standard? How many serves of scrambled eggs were consumed? What other titles were proposed for this session?

Andrew Fiedler's Biography
Andrew Fiedler is the Queensland Regional Network Organisation’s (QRNO) Project Manager. Andrew joined the QRNO in late 2008 appointed as project manager for Stage 2 of the Health Research Access Project and continued through Stage 3 which closed at the end of 2011. Achievements include the deployment of eduroam at Mater Medical Services South Brisbane through the development of the eduroam Neutral Site model and release of the eduroam proof-of-concept within Queensland Health.
Before joining the QRNO Andrew worked at the Queensland University of Technology (QUT) for the four years. His various ICT roles included Helpdesk Consultant, Client Relations Manger and Learning and Development Coordinator managing QUT’s IT Training. In all these roles Andrew draws on his experiences from ten years in the hospitality industry.
In his ‘spare time’ Andrew is the President of the Northern Galaxy Basketball Club, coaches his kids U14 Girls and U16 Boys teams while taking the court himself in Senior Social.Andrew holds a Bachelor of Information Technology and Certificate IV in Project Management.

Shaun Travers' Biography
Shaun Travers joined Queensland Health's ICT division, the largest in Queensland, in 2008 and has spent the time assisting the CIO in improving various ICT capabilities. This includes developing the eHealth architecture, introducing ICT planning and creating an infrastructure investment plan. Prior to this, Shaun worked in Queensland Transport for 22 years in various positions including Operations Manager and Enterprise Architect. While at Queensland Transport, Shaun twice developed a platform strategy and a five year optimal transition plan for all the agency's infrastructure. He also developed, refined and executed the enterprise architecture methodology across all of Queensland Transport.