Video, Text and Social Networking – Is Telephony Still Relevant?

In the next few years nearly half of the workforce will be millennials, bringing with them a new set of expectations around how they communicate. In a world where social networking and text messaging are the norm, is there still a role for telephony? Will Unified Communication solutions adapt to the needs of the Net Generation and provide flexible platforms that will adapt to the user, the organisation and their customers as markets become more dynamic, personalised and diverse?
The influx of new devices is just beginning and IT managers are trying to come to grips with the ramifications of the new connected workforce. The old boundaries within communications and collaboration are breaking down. Business applications run across wired and wireless environments and are composed of multiple devices, modes and media types. This is challenging traditional information and communication architectures.
This session explores fundamentally different thinking on how architectures should be delivering UC services that create more powerful and more adaptable ways for the end users to access the power of Unified Communications.