Stuart Kirkby

Creating and Operating Ubiquitous Communications

There are three main questions on the mind of ICT professionals in relation to Unified Communications:

What is Unified Communications?
What should Unified Communications do?
What impact will it have on ICT operations?

This paper outlines an ideal approach to how these questions can be answered in the planning stages of a UC Project as opposed to either never being answered, or being gradually and painfully discovered subsequent to, or during the rollout of services.
The concept of transforming Unified Communications in to Ubiquitous Communications is enabled through this approach; the paper reflects upon how this can be undertaken and some of the challenges that ICT strategy and planning need to overcome as the worlds of communication and connectedness evolve.

Stuart Kirkby's Biography Stuart Kirkby has been working in multiple roles within the Unified Communications industry for over 16 years spanning Architecture, Engineering, Service delivery and Organisational Change. For the past seven years Stuart has worked in Australia for the NSC Group primarily within Avaya and Microsoft Unified Communications and Messaging Technologies.
During this time with the NSC Group, Stuart has enabled Unified Communications for tens of thousands of users within business, government and educational organisations. This experience has brought him to his current role within NSC’s Consultancy Group as a UC Domain Expert and Solution Architect where he is responsible for pioneering NSC’s evolutionary approach to delivering communications capability to their customers.