SCU NOC Outsourcing – AARNet & SCU
In 2011, SCU decided to embark on a single monitoring portal - encompassing all the streams of IT. SCU engaged with AARNet to come on board and provide 24x7 NOC Services to monitor the strategic assets and systems under SCU IT management.
SCU and AARNet would like to present on the challenges of integrating the solution, in process, equipment and people. The talk will cover the software solutions installed, the hardware and cover off the monitoring that has been successfully integrated.
Mike Groeneweg and Luke Walford's Biographies Luke Walford Luke Walford completed his Bachelor of Applied Science Computing in 1993 (University of New England - prior to becoming Southern Cross University). In 1994 he moved to Sydney to kick start his career in programming, only to find it wasn't his thing and progress into System Administration, working across HP-UX, NCR, AIX, IBM Mainframe SCO UNIX and Windows platforms. He then moved into developing customer based ICT solutions with AT&T. In 1998 he commenced a system administration role in Windows & NOVELL Team at Southern Cross University and in 2001 shifted into IT management as the Manager of Infrastructure. The infrastructure role is responsible for the University's Data Centre's, Networks, Compute/Storage and Infrastructure Applications. In 2013 he took up a short-term opportunity as the Manager of Infrastructure Transformations focused on moving the University to the next generation converged infrastructure platforms and the management of the building of a new Data Centre facility at the Southern Cross's new Coolangatta/Gold Coast Campus.
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