SPEAKERS
Upgrading CQUniversity's Teaching Videoconference Service - A Project Case Study
David Patterson
CQUniversity has a significant history in the use of videoconferencing and online lecture recordings for teaching delivery. At present, CQUniversity delivers around 100 hours per week of live videoconference lectures across six campuses/fourteen videoconference teaching rooms, and 80 hours per week of on-demand online lectures. The CQUniversity has recently undertaken an upgrade of its videoconference teaching theatres and videoconference recordings servers, which has delivered benefits such as: a reduction in the number of technical and operational issues in videoconference theatres, improved video transmission quality, the introduction of 'dual video' functionality, reduced production turn-around time for lecture recordings, and increased efficiency in support processes.
This presentation is the first of two related presentations, and provides an overview of CQUniversity's videoconference infrastructure (from the student's perspective in th e teaching space, to support systems, to back-end infrastructure), and a case-study of the upgrade project, tracing strategy, design/purchase decisions, implementation methodology, change management, and lessons learnt.
 | David Patterson's Biography David Patterson is currently Operations Manager of Communications at CQUniversity, providing operational management of a small team who provide a diverse range of communications and educational technology systems and services. With 30 years experience in communications and technology, he was one of the founding team members responsible for the widespread deployment and use of Video Conferencing facilities at CQUniversity. He was responsible for 7 of the 9 major installations of these facilities and most recently the technology uplift project for these facilities. |
