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SPEAKERS

The Enterprise Voice Network Refresh

Graeme Wilson

This presentation covers the business case, the engineering and implementation strategies of the Enterprise Voice Network Refresh project. It will cover how a fast track low touch multimillion dollar project was executed within an enterprise environment without a single formal user complaint. The solution has provided the University of Queensland with future proofing through a range of technical and unified communications capabilities. The stage is now set for the mass deployment of Microsoft Office Communicator with telephony integration over 8 campuses.

The presentation will cover:

  • The Enterprise Voice Network Refresh at The University of Queensland
  • The technology
  • Implementing the multi-million dollar solution as a fast track project
  • Key project strategies
  • IP telephony and re-utilisation of existing assets
  • Microsoft Office Communicator with Call Control Integration – scope and deployment
Graeme Wilson's Biography

Graeme Wilson is the Voice Manager in University Networks within Information Technology Services at The University of Queensland. Graeme came to the University in the 90`s as a Project Officer for a $4.3 million PABX upgrade. Since that time, Graeme has project managed a range of technical projects covering IP telephony, process control, large venue acoustics & sound engineering and mechanical engineering. Graeme has attracted industry recognition in the area of infrastructure management process, project management and also in the area of network management. Before UQ, Graeme's background was Telstra.